MSBS Terms of Service

MSBS Terms of Service

This page features MSBS Terms of Service for our website. For our individual products and services Terms and Conditions please visit

ARTICLE I. Website Terms & Conditions

By accessing our website, you are agreeing to be bound by the MSBS Terms of Service and Conditions of Use, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

    1. Permission is granted to temporarily download one copy of the materials (information or software) on Merchant Services Broker Solutions, LLC (MSBS) websites for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:
      1. modify or copy the materials;
      2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
      3. attempt to decompile or reverse engineer any software contained on MSBS’s website;
      4. remove any copyright or other proprietary notations from the materials; or
      5. transfer the materials to another person or “mirror” the materials on any other server.
    2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by MSBS at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
    1. The materials on MSBS’s web site are provided “as is”. MSBS makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, MSBS does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
    1. In no event shall MSBS or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on MSBS’s Internet site, even if MSBS or a MSBS authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
    1. The materials appearing on MSBS’s website could include technical, typographical, or photographic errors. MSBS does not warrant that any of the materials on its web site are accurate, complete, or current. MSBS may make changes to the materials contained on its web site at any time without notice. MSBS does not, however, make any commitment to update the materials.
  5.  LINKS
    1. MSBS has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by MSBS of the site. Use of any such linked website is at the user’s own risk.
    1. MSBS may revise these MSBS Terms of Service for its website at any time without notice. By using this website you are agreeing to be bound by the then-current version of the MSBS Terms of Service and Conditions of Use.
    1. Any claim relating to MSBS’s website shall be governed by the laws of the State of California without regard to its conflict of law provisions.
    1. Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
    2. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.  We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
    3. We will only retain personal information as long as necessary for the fulfillment of those purposes.
    4. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned
    5. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
    6. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
    7. We will make readily available to customers information about our policies and practices relating to the management of personal information.
    8. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
    1. Online application or other personal information submitted digitally to MSBS through their website or other digital means shall be subject to the privacy policy contained herein.
    2. By clicking on the check box next to “You agree to the terms and conditions and privacy policy” and subsequently submitting information, you are providing ‘written instructions’ to MSBS under the Fair Credit Reporting Act authorizing MSBS to obtain information from your personal credit profile or other information from Experian.  You fully authorize MSBS to obtain such information solely for the purposes of confirming your identity to avoid fraudulent transactions in your name.
    3. I authorize that MSBS may contact me via the contact information, either by phone, via email, in person or other reasonable means to gather relevant information for the purposes of verifying my identity, performing due diligence and setting up services provided by MSBS.
    1. Under the Electronic Signatures in Global and National Commerce Act (E-Sign), all electronically executed documents related hereto are legally binding in the same manner as are hard copy documents executed by hand signature when:
      1. ISO or User’s electronic signature is associated with the Agreement and related documents
      2. ISO or User consents and intend to be bound by the Agreement and related documents, and
      3. the Agreement is delivered in an electronic record capable of retention by the recipient at the time of receipt (i.e., print or otherwise store the electronic record). When accepted in electronic form, this Agreement and all related electronic documents shall be governed by the provisions of E-Sign.  By pressing “Submit”, “Accept” or “I Agree”, ISO or User, as the case may be, agrees:
        1. that the Agreement and related documents shall be effective by electronic means,
        2. to be bound by the MSBS Terms of Service and Conditions of this Agreement and related documents, and
        3. that it has had the ability to print or otherwise store the Agreement and related documents.

ARTICLE II.  MSBS Giving Terms & Conditions

  1. All MSBS Terms of Service and Conditions as outlined in Article II of this page are applicable to all commercial co-ventures between MSBS and any qualifying Non-profit or Charity organizations.
  2. MSBS believes in supporting non-profits and our local community. Because of that, we make it a part of our mission to give back and make a difference.
  3. MSBS may, from time to time, survey our merchants and utilize this feedback as one of many resources to aid in the choice of where to distribute donations.  Merchants of MSBS neither contribute directly to non-profit donations nor receive any taxable benefit from our philanthropy. Donations are not directly tied to merchant processing volume or purchases of services from MSBS. MSBS reserves the right to direct all donations to the non-Profits or charitable organizations that it chooses.
  4. Additionally, MSBS offers a commercial co-venture program to non-Profits and charitable organizations worldwide. Participating 501(c)(3) organizations will have the ability to refer merchants to MSBS. The organization will receive a percentage of net revenue as a donation for the period of time that the merchant processes payments with MSBS.  Full details are included in our Commercial Co-Venture Agreement.
  5. Should a non-profit dispute any payment, it must notify MSBS in writing within thirty (30) days of any such payment; failure to so notify MSBS will result in non-profit’s waiver of any claim relating to the disputed payment.
  6. Donations are made to qualifying non-profits by MSBS. As such, merchants that choose or are allocated to participate in the MSBS Giving Program release all rights and claims, both legal and financial to the donated funds.
  7. MSBS is not an agent, partner, or joint venturer of any non-profit. MSBS does not endorse any entity’s products, services, political candidates or political causes other than its own. Nor is MSBS a tax-exempt organization. Purchases of MSBS services or products are not tax deductible.
  8. The MSBS Terms of Service and Conditions herein shall be in effect as of January 1, 2017. Prior to this date, some merchants were a part of an alternate MSBS Giving Program. That program has been replaced with the current program described above.


Merchant Services Broker Solutions
Attention: Privacy Department
8605 Santa Monica Blvd #37149

West Hollywood, CA 90069

Tel: 888.912.MSBS (6727) Ext 701

Cell: 949.510.1170

Fax: 888.912.6727